**Updated. Steven, the service manager came out today and fixed the issue. He was very kind! They close the office early often and switch the phones to the emergency tech - which then makes a service call cost over $200 for them to just come out - even when the unit is under warranty.
Air Systems was absolutely wonderful to work with. Our AC unit went out this week on Tuesday. We called around to several companies prior and were told the earliest someone could come out to look at it was Friday. We called Air Systems and they were able to send a technician out in a few hours. Austin was very knowledgeable and professional. He diagnosed the original problem quickly and fixed the shorted fuse. After the AC unit was back running, we noticed it wasn't cooling the house properly the next day. Austin was able to come back quickly same day and again diagnosed the problem (AC unit froze due to low freon). He advised we keep the unit off for the day and he came back in the morning once it had dethawed to add more freon. Austin was very nice and helpful. We were extremely impressed and the price was very reasonable. I would definitely use them again if any issues arise in the future.
Air Systems has done an excellent job for us the last six years. The technicians are thorough and prompt. Another great experience today with Austin on the semi-annual maintenance. Austin was professional and informative. The support staff has also been wonderful to coordinate scheduling and services. First class operation.
Wow what a great company Air Temp is! I have used them a couple of times. Each time they have been professional, friendly, clean and so knowledgeable . Their prices are were better than everyone else's were. They are the most honest company I have ever dealt with. Gave me a great price on a new system. But get this they said mine was fine for now. They said they would repair it as long as I wanted them to. Last time it went out I just knew I was going to be told I needed a new unit. But they repaired it for 173.00. They definitely will be the company I will go to for new unit when the time comes and for any future repairs. Tim Allen was the tech and he was so nice. Thanks Air Temp for being there for me.
